Support
Frequently Asked Questions
Answers to the questions we hear most often about how CubeInvest Box works, what it costs, and what you can expect once you're set up.
FAQ
Everything you need to know
If you don't find what you're looking for below, our team is happy to walk you through any part of the platform before you get started.
What exactly does CubeInvest Box do?
CubeInvest Box analyzes market data and applies a rules-based decision engine to help manage an investment strategy with minimal day-to-day input from you. You define your preferences and risk boundaries, and the platform works within them.
Do I need any investing experience to use it?
No. The platform is built so that both newer and experienced investors can configure a strategy using plain-language settings. That said, we recommend reviewing the setup carefully, since the choices you make shape how the system behaves.
How much time does it take to manage?
Most of the setup happens once, at the start. After that, the platform is designed to run with periodic check-ins rather than constant monitoring. You can review activity and adjust settings whenever you choose.
Can I set limits on risk or behavior?
Yes. You can define boundaries such as exposure limits and other preferences during setup. The system operates within those boundaries and will not exceed the parameters you've configured.
Is my data and account information secure?
We apply standard safeguards to protect account information and data in transit and at rest. Details on how information is handled are available in our Privacy Policy.
What does it cost to use CubeInvest Box?
Pricing depends on the plan and features you choose. Reach out through the contact form on our site and our team will walk you through the options that fit your needs.
Can I pause or cancel at any time?
Yes. You retain control over your settings at all times, including the ability to pause activity or cancel your plan. Specific terms are outlined in our Terms of Service.
Does CubeInvest Box guarantee investment returns?
No. CubeInvest Box is a decision-support tool, not a guarantee of performance. All investing carries risk, and past results are never a promise of future outcomes.
Who can I talk to if I have more questions?
You're welcome to reach out through the contact options on our site. Our team can walk you through setup, features, or anything else you're unsure about before you commit.
Is CubeInvest Box available outside Canada?
We work with investors across Canada and beyond. Availability can vary depending on your region, so it's best to get in touch to confirm what's accessible to you.